TORONTO , Sept. 12, 2019 /CNW/ – A new TD Bank Group (TD) survey reveals that a majority of Canadians (72%) are comfortable with companies using artificial intelligence (AI) if it means they’ll receive better and more personalized service, but 68 per cent admit that they don’t understand the technology well enough to know the risks. “The trust that our customers place in us is central to our innovation philosophy, no matter which set of technologies we’re exploring,” says Michael Rhodes , Group Head, Innovation, Technology and Shared Services at TD. “As the adoption of AI develops and continues across financial services, we believe this is a critical time to advance an industry-wide discussion that moves beyond principles to create world-class services for Canadians in a responsible way.

source https://finance.yahoo.com/news/td-report-canadians-adopting-ai-142000331.html?.tsrc=rss