Discover Card Ranks Highest in Customer Satisfaction by J.D. Power

For the fifth time in six years, Discover ranked highest for credit card customer satisfaction among U.S. credit card companies by J.D. Power. Discover received a total of 842 points out of a possible 1,000, according to the J.D. Power 2019 U.S. Credit Card Satisfaction Study SM, outpacing the industry average by 36 points, and improving six points from 2018. “Year in and year out, our hardworking employees deliver the best cardmember experience possible because we keep our focus on our customers, so this latest recognition from J.D. Power serves as an honor to us all and a reminder that our work must continue,” said Roger Hochschild, CEO and President of Discover.

source https://finance.yahoo.com/news/discover-card-ranks-highest-customer-110100789.html?.tsrc=rss

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